Terms and Conditions

Operational Terms and Conditions

Conditions of Use

Use of the Onyva website constitutes agreement to our terms of use [Please see “Microsite Usage – Terms and Conditions 04-2025”]. In addition to the provisions laid out in that document, the following also constitute Terms and Conditions related to the operations and representations of Let’s Go South Tampa, LLC dba “Onyva”. We encourage you to review the following information carefully.

Protecting Your Account

Some portions of Onyva’s website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

License and Site Access

Let’s Go South Tampa, LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Let’s Go South Tampa, LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Let’s Go South Tampa, LLC. You are prohibited from using meta tags or any other hidden text utilizing Onyva’s name or trademarks without the express written consent of Let’s Go South Tampa, LLC. Any unauthorized use of this websites voids the limited license granted by Let’s Go South Tampa, LLC.

Content Submitted By Site Users

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Let’s Go South Tampa, LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Let’s Go South Tampa, LLC or its affiliates for all claims resulting from content you supply. Let’s Go South Tampa, LLC reserves the right to remove any content at our sole discretion.

Photography Consent

I hereby consent my pet(s) and/or me to be photographed and I AUTHORIZE Let’s Go South Tampa, LLC it’s employees, agents, or authorized representatives to use, reproduce, publish, transmit, distribute, and display the said photograph(s) in Onyva display, advertisement, website, or other material for promotional purposes. Images are the property of Onyva. The use of images remains royalty free indefinitely on a voluntary basis and is not considered work for hire.

Redemption of Free Product and Coupon Offers

From time to time, Onyva offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page tampa.onyvadogspa.com or announced via other means of communication in conjunction with the promotion of the Onyva product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Onyva, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

Holding Charges

Onyva is committed to the respectful and dignified treatment of all dogs. Thus, we do not have the facilities to keep dogs beyond their scheduled pick-up time once the service is completed. The pet parent will receive a text and/or email notifying them ten minutes before the service is complete that the dog is ready for pick up. Fifteen minutes later a second communication will be sent, again alerting that service is done and the pet is ready for pick up. The second communication will remind the pet parent of impending holding charges. These holding charges are as follows: First 20 minutes – $0. Minutes 21 – 60: $1.00 p/min. Minutes 61 and beyond: $2.00 p/min.

Applicable Law

By visiting tampa.onyvadogspa.com, you agree that the laws of the state of Florida, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Let’s Go South Tampa, LLC.

Changes in Policy

Let’s Go South Tampa, LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

Microsite Usage Terms and Conditions

Introduction

These terms and conditions govern your use of the Onyva website (this “website”); by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Onyva^’s use of cookies in accordance with the terms of Onyva^’s privacy policy.

Right to Use Website

Unless otherwise stated, Onyva Franchising, LLC and Let’s Go South Tampa, LLC (“Onyva”), and/or its subsidiaries, own the rights in the website and material on the website.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

republish material from this website;
sell, rent or dispose of material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website;
edit or otherwise modify any material on the website; or
redistribute material from this website, except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed for such purpose as it was made available.

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing.

TRADEMARKS

Onyva and other marks indicated on our site are trademarks owned exclusively by Onyva Franchising, LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Onyva’s, in any manner that seeks to disparages or discredit Onyva or in any manner that may cause confusion among our customers.

COPYRIGHT

All content on this website is the exclusive property of Onyva Franchising, LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

Restricted Access

Access to certain areas of this website is restricted. Onyva reserves the right to restrict access to certain areas of this website, or indeed this entire website, at Onyva discretion.

If Onyva provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Onyva may disable your user ID and password in Onyva sole discretion without notice or explanation.

User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Onyva a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Onyva the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Onyva or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Onyva reserves the right to edit or remove any material submitted to this website, or stored on Onyva servers, or hosted or published upon this website.

Notwithstanding Onyva’s rights under these terms and conditions in relation to user content, Onyva does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

Digital Millennium Copyright Act (“DMCA”) Notice

In the event materials are made available to this website by third parties not within our control, we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe any materials on the website infringe a copyright, you should provide us with written notice that at a minimum contains:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent as follows:

Jaimi Ruiz

708 S. Howard Ave

Tampa, Fl 33606

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Onyva makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Onyva does not warrant that:

this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

LIMITATION OF LIABILITY

This site is provided by Onyva Franchising, LLC and Let’s Go South Tampa, LLC on an “as is” and “as available” basis. Onyva Franchising, LLC and Let’s Go South Tampa, LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.onyvadogwash.com is at your own risk. Onyva Franchising, LLC and Let’s Go South Tampa, LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Onyva Franchising, LLC and Let’s Go South Tampa, LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

REDEMPTION OF FREE PRODUCT AND COUPON OFFERS

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other Parties

You accept that, as a limited liability entity, Onyva has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Onyva’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Onyva’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Onyva.

Unenforceable Provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Onyva and undertake to keep Onyva indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Onyva to a third (3^rd) party in settlement of a claim or dispute on the advice of Onyva’s legal advisers) incurred or suffered by Onyva arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions

Without prejudice to Onyva’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Onyva may take such action as Onyva deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Onyva may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Onyva may transfer, sub-contract or otherwise deal with Onyva’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and Onyva in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law & Jurisdiction

These terms and conditions will be governed by and construed in accordance with Florida law, and any disputes relating to these terms and conditions will be subject to the jurisdiction of the courts of Florida. Notwithstanding this, you agree that Onyva shall still be allowed to apply for injunctive remedies in any jurisdiction.

Onyva reserves all rights not expressly granted under these Terms, and no other rights are granted under these Terms by implication or estoppel or otherwise.